Responsible Gaming

At hbgame Responsible Gaming — Have fun, stay in control

Gaming is for enjoyment, not stress. With hbgame's Responsible Gaming features, you can set safe limits, stay aware, and build healthy gaming habits.

18+ only | Minors are not permitted
Set Limits
Take Control
Time Tracking
Know your gaming time
Support Center
Here 24/7
Self-Exclusion
Take a Break Anytime
Gaming is entertainment only
Don't try to recover losses
Don't Go Over Budget
When in Doubt, Take a Break
hbgame is always here for you

hbgame's commitment: We believe Responsible Gaming isn't just a policy — it's part of our culture. Every player's mental and financial wellbeing matters most to us.

What is Responsible Gaming really?

Responsible Gaming means enjoying gaming consciously, understanding your means and limits. At hbgame, the goal of Responsible Gaming is to keep gaming as entertainment — never as financial pressure or a source of stress. Many believe gaming is only about winning, but the reality is that every game has a chance to win and a chance to lose.

We've built multiple tools and support systems into hbgame to ensure Responsible Gaming. Our goal is to help you always stay in control while enjoying your gaming. It's natural to feel down after losing money, but chasing those losses with bigger bets goes against everything Responsible Gaming stands for.

Thousands of people in Bangladesh enjoy gaming on hbgame every day. Most of them know when to stop. But some may find it harder to set that boundary. hbgame has prepared these responsible gaming guidelines and tools for everyone.

Remember: Gaming should never be a source of income or a way to pay back debt. Only bet what you can afford to lose — that's the core of Responsible Gaming.

Healthy Gaming Habits Checklist

  • Set a specific daily or weekly budget and stick to it.
  • Don't play continuously for long periods — take at least a 10-minute break every hour.
  • Game after spending time with family and friends, not before.
  • Avoid gaming when tired, upset, or under the influence.
  • Avoid chasing losses. Don't keep playing to recover money you've lost.
  • Regularly review how much time gaming is taking up.
  • Use hbgame's self-exclusion or cooling-off tools if needed.

Budget Planning: A Simple Example

The most effective way to practice Responsible Gaming is to set a clear budget. Check out the example below — see how you can divide your monthly gaming budget:

Monthly Budget
BDT 5,000
Maximum Limit
Spending so far
BDT 2,800
56% Used
Remaining budget
BDT 2,200
44% Remaining

Tip: Set your gaming budget at 2–3% of your monthly income maximum. Going beyond this creates financial stress.

What's on this page
Need Help?

Struggling to control your gaming? hbgame's support team is always there for you.

Support Email
Quick Check

Ask yourself these questions:

  • Is gaming still fun for you?
  • Staying Within Budget?
  • Thinking about your family?
  • Do you know when to stop?
  • Is gaming your only source of fun?

If you answered yes to all the questions, you're gaming responsibly.

Our initiatives

Hbgame's Responsible Gaming Tools

Hbgame has put multiple safety measures in place to ensure your gaming experience stays positive.

Set your deposit limit

Set your own daily, weekly, or monthly deposit limit. Once you set it, it takes effect immediately.

Session Time Reminder

Hbgame will automatically remind you when you've been gaming for a set period. Keep track of your time and stay in control of your gaming sessions.

Cooling-off period

If you need a short break, you can suspend your account for 24 hours to 30 days. You won't be able to log in during this time.

Self-Exclusion

For a long-term break, choose Self-Exclusion. Options range from 6 months to permanent closure. Once activated, your account cannot be reopened.

Review gaming history

You can review your complete gaming history, win/loss stats, and deposit information anytime. Stay aware, stay healthy.

Professional Support Referral

If needed, hbgame can connect you with professional counseling services. We believe seeking help when you need it is a sign of strength.

Warning

Problem Gaming Signs Learn

If you notice any of the signs below, take a break immediately and contact hbgame's support team. Responsible gaming starts with knowing yourself.

Important: These signs aren't just weakness. Anyone can find themselves in this situation. Asking for help is the smart choice.

01

Continuing to play to recover money you've lost.

02

You're lying about gaming or hiding it from your family.

03

Spending more than your set budget and regretting it later.

04

You're reducing time for work, studies, or family to game more.

05

Feeling restless, irritable, or anxious when you're not playing.

06

You're borrowing or draining savings to cover gaming costs.

07

You're betting more money than before to get the same rush.

08

You've tried to stop gaming but can't.

Safety Tools

Protect yourself — Use hbgame's tools

These tools are completely free and can be used anytime from your Account Settings.

Deposit limit

Set a maximum limit for daily, weekly, or monthly deposits. Lowering your limit takes effect immediately, but increasing it requires a 24-hour wait.

Betting Limits

Set a maximum bet amount for each wager. This keeps you from making rash decisions and ensures responsible gaming.

Session Time Limit

Decide how long you'll play before you start. When that time is up, you'll get an automatic warning and your session can end if needed.

Reality Check

At regular intervals, you'll get a reminder of how long you've been playing and how much you've spent. This keeps you grounded in reality.

Cooling-off period

Temporarily close your account for 1 to 30 days. During this time, you won't be able to log in, deposit, or place bets.

Permanent Self-Exclusion

If you need a long-term break, you can close your account for 6 months, 1 year, or permanently. Contact [email protected].

Minor protection

Children & Teens Our Commitment to Your Safety

Hbgame strictly enforces an 18+ age policy. Age verification is mandatory during registration. Any account found to be used by a minor will be immediately closed.

Parents can use parental control software on their devices to prevent children from accessing sites like this. We always prioritize family safety above all else.

For parents: If you suspect your child is using hbgame, contact us immediately. [email protected]Contact us today. We'll respond within 24 hours.

Our safety measures
  • Mandatory age verification during registration.
  • Automatic review of suspicious accounts.
  • Immediate account closure if a minor is detected.
  • All collected data will be permanently deleted.
  • We encourage the use of parental control software.
  • Swift action on parent reports.
Common Questions

About Responsible Gaming FAQ

No, responsible gaming applies to all gamers. It's not about fixing problems—it's about preventing them in the first place. At hbgame, every player is encouraged to game responsibly, whether you're new or experienced.

It depends on which Self-Exclusion option you choose. For time-limited exclusions (like 6 months or 1 year), you can reapply after the period ends. However, permanent Self-Exclusion cannot be reversed.

Log in to hbgame, go to Account Settings, and look for "Responsible Gaming" or "Responsible Gaming" options. From there, you can set daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately.

The first step is acknowledging the problem. Then use hbgame's self-exclusion or cooling-off tools. Talk to family or a trusted friend. If needed, seek professional counseling. hbgame always puts your wellbeing above gaming.

Login and deposits are blocked during the cooling-off period, but you can contact our support team to withdraw any balance already in your account. We're committed to keeping your funds safe.

Any minor account detected at hbgame will be immediately closed and all collected information will be deleted. Any deposited funds will be refunded. The same action applies whether reported by a parent or third party.
Safe Gaming

Play responsibly, stay happy

Gaming at hbgame means more than just winning — it's a healthy, enjoyable experience. Sign up today and use our Responsible Gaming tools to play with peace of mind.

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